Privacy Policy
PosFill ("we", "our", "the service") provides point-of-sale and business-management software to shops and small businesses. This policy explains what information we handle and how we protect it.
1. Information we handle
- Business account data: the name, phone number and login details of the business owner and staff who use PosFill.
- Business operational data: products, sales, inventory, invoices and reports the business records in the system.
- The business's customer data: a business may store its own customers' names, phone numbers and outstanding balances to manage accounts and send account-related notifications.
2. How we use it
- To operate the point-of-sale, inventory and reporting features for the business.
- To let a business send its own customers service notifications — such as an outstanding-balance reminder — over WhatsApp or other channels.
- To secure accounts and improve the reliability of the service.
3. WhatsApp & messaging
Where enabled, PosFill lets a business send transactional and account-related messages (for example, a payment or outstanding-balance reminder) to that business's own customers via the WhatsApp Business Platform. Customers are only contacted by a business they already have a relationship with. Recipients can opt out at any time by replying to the business or by asking the business to remove their number.
4. Data sharing
We do not sell personal information. Data is processed only to provide the service, and may be handled by infrastructure providers (such as our hosting and messaging providers, including Meta's WhatsApp Business Platform) strictly to deliver the features described above.
5. Data retention & security
Data is stored on secured servers and retained for as long as the business keeps an active account, or as required to comply with legal obligations. We apply reasonable technical measures to protect it against unauthorised access.
6. Your choices
Business owners can access, correct or delete records within their account. A customer of a business who wishes to stop receiving messages or have their data removed should contact that business, or contact us using the details below and we will assist.
7. Contact
For any privacy question, contact us at hussein.alokbi.pe@outlook.com.